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Results Media
Marketing audit prepared for

Star Medical

Five fixes that would put Star Medical in front of the patients searching for a GP in Chatswood, Hornsby and Wentworth Point today.

Star Medical
Star Medical Prepared for Mira
Prepared by
Dean Gravina
Founder, Results Media · 9 October 2026
Results Media / Marketing Audit
// Star Medical
The scorecard

Where you stand against Chatswood Medical & Dental and Hornsby Medical Centre

Five channels, checked live on 9 October 2026. Every line traces to a source captioned on the page.

ChannelStar MedicalChatswood Medical & DentalHornsby Medical CentreWhat it means
Google rankings
6 money searches
Page one on 0 of 6Page one on 2 of 6Page one on 2 of 6Each practice is #1 in its own suburb. Star Medical is not on page one in any of the three.
Google Ads
Transparency Centre, AU
0 ads on record2 ads on record0 ads on recordChatswood Medical & Dental has paid Google before. No paid results showed on the six searches.
Meta Ads
Ad Library, active now
None under its nameNo ads foundNo ads foundNone of the three practices is in the feed.
Landing page
Where the click lands
HotDoc booking, form, phone links, GA4Online booking, phone linksOnline booking, no tap-to-callYour booking page is as complete as either practice's. The search traffic is what is missing.
Reputation
Google rating (reviews)
4.6 (235), Chatswood listing3.6 (1,807)2.3 (229)Rating taken from the Star Medical Chatswood listing, which matches your Help Street address and call link. Hornsby (4.3, 100) and Wentworth Point (4.7, 53) have their own listings.
D
SEO
31 URLs, none on page one for the six searches
D
Google Ads
Nothing on record, one competitor has 2 undated ads
C
Meta Ads
No ads, and neither competitor is in the feed either
B
Conversion
HotDoc booking live, GA4 firing, no ads tags

The short version

Star Medical has done the hard parts well: three clinics, HotDoc booking for each one, GA4 installed, and a 4.6 rating from 235 reviews on its Chatswood listing. None of its pages is on page one for the six searches here. Both comparison practices hold two page one spots each, both at #1.

Sources: live Google results, Google Ads Transparency Centre, Meta Ad Library, Google Business Profile, page source. Pulled 9 October 2026.Grade colours: green strong, amber partial, red not in use.
Results Media / Marketing Audit
// Star Medical
SEO · Part one

Two practices hold #1 in Chatswood and Hornsby. Star Medical is on page one for 0 of 6.

Six searches a patient types before choosing a GP, read live from Google Australia on 9 October 2026.

Search termSearches / moStar MedicalChatswood Medical & DentalHornsby Medical Centre
gp chatswoodHigh est.Not in top 10#1Not in top 10
medical centre hornsbyHigh est.Not in top 10Not in top 10#1
doctor wentworth pointMedium est.Not in top 10Not in top 10Not in top 10
skin cancer check chatswoodMedium est.Not in top 10Not in top 10Not in top 10
bulk billing gp hornsbyMedium est.Not in top 10Not in top 10#3
medical centre chatswoodHigh est.Not in top 10#1Not in top 10
Positions read live from Google Australia on 9 October 2026. Volumes: High or Medium read from the live page signals (who holds the top results and the People Also Ask cluster). No measured volume tool was used, so every volume is labelled as an estimate.

Chatswood Medical & Dental holds #1 for gp chatswood and a second spot at #7. HotDoc's GP finder sits third. Google showed no question box on this search, but on medical centre hornsby it asks whether a practice is in Westfield Hornsby. Your Hornsby clinic is.

Google Australia · "gp chatswood"
1
Chatswood Medical & Dental Centre: 100% Bulk Billing GP ...chatswoodmedicalanddental.com.au
2
Chatswood Westfield - Sydney - Myhealth - Medical Centresmyhealthmedical.com.au
3
Find and book a GP near Chatswood, NSW 2067hotdoc.com.au
4
Station Medical Clinic: GP Chatswoodstationmedicalclinic.com
5
Chatswood Medical Practicenuvohealth.com.au
>10
Star MedicalNot in the top 10 on any of the six searches. Checked 9 October 2026.
Live results, positions verbatim, 9 October 2026. Typeset by Results Media because Google blocks automated screenshots.
~1,600
Searches a month where you do not appear
6
Of 6 money searches not on page one
Sitemap checked before any page was called missing: The sitemap lists 31 URLs: a page per service, patient information pages for Chatswood and Hornsby, three copies of a COVID vaccine page and a coming soon page. There is no page for the Wentworth Point clinic.Page 3
Results Media / Marketing Audit
// Star Medical
SEO · Part two

What page one on those searches is worth

The chain, with every assumption written down. Deliberately conservative.

1,600searches a month

The six searches in this report, at an example volume three suburbs this size support. An example, not a measured figure.

170visits a month

The clicks you do not get today, once your clinic pages sit around position three, rounded down.

8appointments a month

Appointment requests at 5% of those visits, rounded down.

8 a montha month, rounded down

New patient appointments, not a dollar figure. Consult fees and Medicare rebates vary, so I have not put a value on them.

Halve the example volume and it is still four new patient appointments a month going to the practices above you today. Your booking flow is already built to take them.

How we got there

  • Click-through by position: 27% at 1, 15% at 2, 11% at 3 (published organic CTR studies, rounded down)
  • Booking rate: 5% of visits
  • Close rate: Nothing assumed about how many patients return
  • Average sale: Not assumed. Consult fees vary by appointment type
  • Only the clicks you do not already get are counted

Estimates, not promises. Each assumption is deliberately conservative so the number holds up.

What the SEO work is

Give each clinic its own page with its suburb in the title, address, hours and HotDoc link, add the Wentworth Point page, retire the duplicate COVID and coming soon pages, and link the skin check page to the Chatswood clinic page.

Volumes: High or Medium read from the live page signals (who holds the top results and the People Also Ask cluster). No measured volume tool was used, so every volume is labelled as an estimate. Maths file saved with the evidence for this report.Page 4
Results Media / Marketing Audit
// Star Medical
Google Ads

Chatswood Medical & Dental has 2 Google ads on record. Star Medical has none.

AdvertiserAds on recordLast ranHeadline seenLands onOffer on the page
Chatswood Medical & Dental2Not dated"100% Bulk Billed Doctors - Chatswood Medical Centre"chatswoodmedicalanddental.com.au/bulk-billingBulk billed GP consults, online booking
Hornsby Medical Centre0Nothing on recordNothing runninghornsbymedicalcentre.com.auOnline booking, bulk billing for Medicare card holders
Star Medical0Nothing on recordNothing runningstarmedical.com.au/book-nowHotDoc booking for each clinic and a phone number
adstransparency.google.com · chatswoodmedicalanddental.com.au
Chatswood Medical & Dental live Google ads
Chatswood Medical & Dental in the Transparency Centre, 9 October 2026
chatswoodmedicalanddental.com.au
Chatswood Medical & Dental landing page
Chatswood Medical & Dental's homepage. The ads in view point to its bulk billing page
starmedical.com.au
Star Medical page
Your homepage, live, with the phone number and Book Now up top
Ads verdict

Two ads on record point to chatswoodmedicalanddental.com.au, from a verified advertiser, undated. No paid results showed on any of the six searches, so nobody here was buying them on the day. A capped search campaign on the suburb terms, landing on the right clinic's HotDoc booking, would put Star Medical above the organic list.

Landing page verdict

Your Book Now page embeds HotDoc booking, and the contact page links each clinic's HotDoc request. The homepage has a four-field form and tap-to-call links. I did not submit or book anything. GA4 fires on the homepage. No Google Ads or Meta tag was seen.

Ad counts and dates: Google Ads Transparency Centre, Australia, checked by domain, 9 October 2026. Landing pages visited live.Page 5
Results Media / Marketing Audit
// Star Medical
Meta Ads

None of the three practices is in the Meta feed. A search for Star Medical returns only other advertisers.

facebook.com/ads/library
Chatswood Medical & Dental Meta ads
"Chatswood Medical & Dental" in the Meta Ad Library, 9 October 2026: no active ads match the search
facebook.com/ads/library
Star Medical Meta ads
"Star Medical" in the Meta Ad Library, 9 October 2026: the results are other advertisers, none are Star Medical
The direct-response read
Headline

Theirs: nothing to read. Neither Chatswood Medical & Dental nor Hornsby Medical Centre has an ad running under its name. Missing: a headline that names the suburb and the clinic, so a local patient knows it is near them.

Body copy and proof

Theirs: no copy in the library. Missing: plain information. Your site already lists three clinic addresses, the services each offers and a booking link, which is what a patient needs to choose.

Creative and offer

Theirs: no creative to compare. Missing: the clinic itself and one next step. A patient should see where the clinic is and how to book in the first frame.

Why this matters: a stronger headline and hook lifts click-through. Higher click-through lowers what Meta charges per click. Cheaper clicks mean more visits from the same budget, and more visits mean more appointments. In this comparison the feed is empty, so a plain, local information ad would have it to itself.

Meta Ad Library, Australia, active ads only, 9 October 2026. Screenshots captured from the library page for each advertiser.Page 6
Results Media / Marketing Audit
// Star Medical
Summary

Five improvements, in the order I would make them

1
Open a capped search campaign per clinic

No paid results showed on the six searches. A small campaign on each clinic's suburb terms, landing on that clinic's HotDoc booking, brings appointments while the pages climb.

Fastest to enquiries
2
Point the homepage call to action at booking

The homepage hero says contact us to book and offers a call button. Linking it straight to HotDoc, where booking already works, saves a patient a step.

Cheapest win
3
Build one page per clinic

There are patient information pages for Chatswood and Hornsby but none for Wentworth Point. One page per clinic with its suburb in the title, address, hours and booking link is where the ranking starts.

Highest value
4
Tidy the sitemap

Three copies of a COVID vaccine page and a coming soon page are listed. Retiring them and giving the homepage a title that names your suburbs, not just NSW, helps Google read what the site is for.

Compounds monthly
5
Add the Google Ads conversion tag

GA4 already fires. Adding the Google Ads tag and counting HotDoc booking clicks means every appointment request can be traced to the search that sent it.

Lifts every click
0 of 6
Money searches on page one
#1
Both competitors, each in its own suburb
3
Clinics with HotDoc booking already live
31
URLs in your sitemap
Next step
15 minutes
with Dean.

Fifteen minutes on the phone, no pitch. I will walk you through the clinic pages I would build first and what a capped search campaign per clinic would cost.

Book a time with Dean
Or call 0481 125 218
dean@resultsmedia.au · resultsmedia.au
Dean Gravina
Dean Gravina, founder
Began his career at King Kong, rebuilt Megaphone Marketing's SEO division, and has worked independently since. Co-author of The Untold Secrets to Ranking #1 On Google.
Month to month, no lock in contract, backed by a 90 day performance guarantee. If the work does not generate enough revenue to cover its cost, I keep working for free until it does.
Every figure checked live on 9 October 2026 and saved with the evidence for this report.Page 8
Results Media / Marketing Audit
// Star Medical
Who would fix this
Dean
Gravina
Founder, Results Media
Dean Gravina, founder of Results Media
200+
Brands worked with
11 yrs
Since his first company
Who's behind this audit

I ran my own company
before I ran anyone else's ads

At 18 I started a corporate events company doing photo booths, DJing and photography. I could not afford an agency, so I taught myself web development, Meta Ads, Google Ads and SEO off YouTube, got myself to number one on Google, and took it to roughly $300,000.

Everything in this report I can read because I have spent my own money on the exact channels it covers. What follows is not theory. It is what I would fix first.

Track record
2015
PIKT Entertainment

Founded at 18. Self-taught SEO to a number one ranking and grew it to roughly $300k.

2019
Digital Next

Worked on accounts including MYOB, Heatstrip and i3Group.

2020
King Kong

Inside Sabri Suby's agency, working on multi-million dollar and international accounts.

2022
Keypath Education

MBA search for RMIT, Canberra, Victoria University and Southern Cross.

2023
Megaphone Marketing

Rebuilt their SEO service. Four times the clients and three times the team in nine months.

2024
Results Media, and a book

Founded Results Media. Co-authored The Untold Secrets to Ranking #1 On Google.

How we work

Month to month, no lock-in contract. You get me, not an account manager.

1

Craft the offer

2

Launch across every channel

3

Convert with smart pages

4

Report what matters