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Results Media
Marketing audit prepared for

Carepath Disability Support Services

Five fixes that would put Carepath in front of the Melbourne families searching for an NDIS provider today.

Carepath Disability Support Services
Carepath Disability Support Services Prepared for Abdella
Prepared by
Dean Gravina
Founder, Results Media · 9 October 2026
Results Media / Marketing Audit
// Carepath Disability Support Services
The scorecard

Where you stand against At Home Care and Kuremara

Five channels, checked live on 9 October 2026. Every line traces to a source captioned on the page.

ChannelCarepath Disability Support ServicesAt Home CareKuremaraWhat it means
Google rankings
6 money searches
Page one on 0 of 6Page one on 2 of 6Page one on 2 of 6Both providers hold page one spots on the searches families use. You hold none yet.
Google Ads
Transparency Centre, AU
0 ads on record67 ads on record67 ads on recordBoth are paying Google. The At Home Care ads in view are recruiting staff, not participants.
Meta Ads
Ad Library, active now
No ads foundNone under its nameNo ads foundNobody in this comparison is in the feed. The first provider in has it to itself.
Landing page
Where the click lands
Referral form, contact form, phone linksTwo forms, phone linksCare assessment form, phone linksYour referral page is as complete as either competitor's. The traffic is what is missing.
Reputation
Google rating (reviews)
Profile, no rating yetNo profile found4.8 (19), listing closedKuremara shows 4.8 from 19 reviews on a Melbourne listing marked closed. Neither you nor At Home Care has a rating a family can read.
D
SEO
63 pages built, none on page one for the six searches
F
Google Ads
Nothing on record while both providers have 67 ads each
C
Meta Ads
No ads, and neither competitor is in the feed either
B
Conversion
Referral and contact forms live, GA4 and Tag Manager firing

The short version

Carepath has already built what most providers have not: 63 pages, including a page per service in Melbourne, Dandenong, Ringwood and Werribee, plus a 17-field referral form. None of those pages is on page one for the six searches here. At Home Care and Kuremara each hold two page one spots and each has 67 Google ads on record.

Sources: live Google results, Google Ads Transparency Centre, Meta Ad Library, Google Business Profile, page source. Pulled 9 October 2026.Grade colours: green strong, amber partial, red not in use.
Results Media / Marketing Audit
// Carepath Disability Support Services
SEO · Part one

Carepath has 63 pages built. None is on page one for the six searches families use.

Six searches a participant or family member types before choosing a provider, read live from Google Australia on 9 October 2026.

Search termSearches / moCarepath Disability Support ServicesAt Home CareKuremara
ndis provider melbourneHigh est.Not in top 10Not in top 10#2
disability support services melbourneHigh est.Not in top 10Not in top 10Not in top 10
ndis support worker melbourneMedium est.Not in top 10#7Not in top 10
ndis community participation melbourneMedium est.Not in top 10Not in top 10#3
ndis shared living melbourneMedium est.Not in top 10Not in top 10Not in top 10
in home disability support melbourneMedium est.Not in top 10#1Not in top 10
Positions read live from Google Australia on 9 October 2026. Volumes: High or Medium read from the live page signals (who holds the top results and the People Also Ask cluster). No measured volume tool was used, so every volume is labelled as an estimate.

The top result for NDIS provider Melbourne is the government's own provider finder. Kuremara sits second, Hilda Care fourth with its review count in the title. Google's own question box asks who the best NDIS provider in Melbourne is, so the searcher is comparing providers, not reading about the scheme.

Google Australia · "ndis provider melbourne"
1
Provider finderndis.gov.au
2
Registered NDIS Provider in Melbourne, VICkuremara.com.au
3
NDIS Registered Service Provider Melbourne & Victoriamcarthurcommunitycare.com.au
4
Hilda Care: NDIS Providers Melbourne | 4.9 from 53+ Reviewshildacare.com.au
5
Nexa Care: NDIS Provider Melbournenexa-care.com.au
>10
Carepath Disability Support ServicesNot in the top 10 on any of the six searches. Checked 9 October 2026.
Live results, positions verbatim, 9 October 2026. Typeset by Results Media because Google blocks automated screenshots.
~1,200
Searches a month where you do not appear
6
Of 6 money searches not on page one
Sitemap checked before any page was called missing: The sitemap lists 63 URLs: a page per service, suburb pages for Box Hill, Brunswick, Dandenong, Preston, Sunshine and Werribee among others, and two blog posts. The pages exist. They are not on page one.Page 3
Results Media / Marketing Audit
// Carepath Disability Support Services
SEO · Part two

What page one on those searches is worth

The chain, with every assumption written down. Deliberately conservative.

1,200searches a month

The six searches in this report, at an example volume a Melbourne market this size supports. An example, not a measured figure.

130visits a month

The clicks you do not get today, once those pages sit around position three, rounded down.

6enquiries a month

Enquiries at 5% of those visits, rounded down.

6 a montha month, rounded down

Enquiries, not signed participants. What a new participant is worth over a plan year is your number, not mine.

Halve the example volume and it is still three participant enquiries a month going to the providers above you today. The pages to catch them are already built.

How we got there

  • Click-through by position: 27% at 1, 15% at 2, 11% at 3 (published organic CTR studies, rounded down)
  • Enquiry rate: 5% of visits
  • Close rate: Nothing assumed about how many enquiries become participants
  • Average sale: Not assumed. Support hours per participant vary too much to average honestly
  • Only the clicks you do not already get are counted

Estimates, not promises. Each assumption is deliberately conservative so the number holds up.

What the SEO work is

Rework the Melbourne NDIS provider page and the in-home support page so each targets one search, link the suburb pages into them, add local schema, and get reviews onto the Google Business Profile so the map pack has something to show.

Volumes: High or Medium read from the live page signals (who holds the top results and the People Also Ask cluster). No measured volume tool was used, so every volume is labelled as an estimate. Maths file saved with the evidence for this report.Page 4
Results Media / Marketing Audit
// Carepath Disability Support Services
Google Ads

At Home Care and Kuremara have 67 Google ads each on record. Carepath has none.

AdvertiserAds on recordLast ranHeadline seenLands onOffer on the page
At Home Care67Not dated"Call (03) 8676 7979", a support worker jobs adathomecare.au/victoria/support-workersJob openings for support workers and nurses
Kuremara67Not dated"A Trusted NDIS ILO Provider - Flexible Living Support NDIS"kuremara.com.auRequest a care assessment, plus SIL and ILO vacancies
Carepath Disability Support Services0Nothing on recordNothing runningcarepathdisabilitysupportservices.com.au/referralA 17-field referral form and a phone number
adstransparency.google.com · athomecare.au
At Home Care live Google ads
At Home Care in the Transparency Centre, 9 October 2026
athomecare.au
At Home Care landing page
At Home Care's homepage. The ads in view point to its jobs page
carepathdisabilitysupportservices.com.au
Carepath Disability Support Services page
Your homepage, live, with the referral button and phone number up top
Ads verdict

Both providers have 67 ads on record pointing to their domains. The At Home Care ads in the capture are recruiting support workers and nurses. Kuremara's are selling SIL and ILO places. A capped search campaign on the six terms here, landing on your referral page, is the fastest way to be seen while the pages climb.

Landing page verdict

Your referral page asks for 17 details and your contact page has a five-field form, both loading and visible. I did not submit either. The homepage itself has no form, so a paid click should land on the referral page. GA4 and Tag Manager fire on the homepage. No Google Ads or Meta tag was seen.

Ad counts and dates: Google Ads Transparency Centre, Australia, checked by domain, 9 October 2026. Landing pages visited live.Page 5
Results Media / Marketing Audit
// Carepath Disability Support Services
Meta Ads

None of the three providers is in the Meta feed. The first one in has it to itself.

facebook.com/ads/library
At Home Care Meta ads
"At Home Care" in the Meta Ad Library, 9 October 2026: the results are other advertisers, none are At Home Care
facebook.com/ads/library
Carepath Disability Support Services Meta ads
Carepath in the Meta Ad Library, 9 October 2026: no ads match the search
The direct-response read
Headline

Theirs: nothing to read. Neither At Home Care nor Kuremara has an ad running under its name. Missing: a headline written to the family member choosing care, not to the scheme.

Body copy and proof

Theirs: no copy in the library. Missing: named proof. Your site already lists services in Melbourne, Dandenong, Ringwood and Werribee, which is the kind of specific a family looks for before calling.

Creative and offer

Theirs: no creative to compare. Missing: real people and one clear next step. A family should know in the first frame that the referral takes one form.

Why this matters: a stronger headline and hook lifts click-through. Higher click-through lowers what Meta charges per click. Cheaper clicks mean more visits from the same budget, and more visits mean more enquiries. In this comparison the feed is empty, so the cost of learning what works is as low as it will get.

Meta Ad Library, Australia, active ads only, 9 October 2026. Screenshots captured from the library page for each advertiser.Page 6
Results Media / Marketing Audit
// Carepath Disability Support Services
Summary

Five improvements, in the order I would make them

1
Open a capped search campaign to the referral page

Both comparison providers have 67 Google ads on record. A small campaign on the six searches here, landing on your 17-field referral page, brings enquiries while the organic work takes hold.

Fastest to enquiries
2
Get reviews onto your Google profile

Families compare providers on reviews before they call. Asking the families you already support is the cheapest credibility in this report.

Fastest to trust
3
Point the money searches at pages you have

You have a page for every service and suburb. Rework the Melbourne NDIS provider and in-home support pages to target one search each and link the suburb pages into them.

Highest value
4
Add the Google Ads and Meta tags

GA4 and Tag Manager already fire. Adding the Google Ads conversion tag and the Meta pixel means every referral can be traced to the click that sent it.

Lifts every click
5
Test the feed with one message

Nobody in this comparison is running Meta ads. A small test aimed at families in your service suburbs is the cheapest audience in this report to learn from.

Cents per view
0 of 6
Money searches on page one
67
Google ads on record for each competitor
63
Pages already built on your site
17
Fields on your live referral form
Next step
15 minutes
with Dean.

Fifteen minutes on the phone, no pitch. I will walk you through the two pages worth reworking first and what a capped search campaign to your referral page would cost.

Book a time with Dean
Or call 0481 125 218
dean@resultsmedia.au · resultsmedia.au
Dean Gravina
Dean Gravina, founder
Began his career at King Kong, rebuilt Megaphone Marketing's SEO division, and has worked independently since. Co-author of The Untold Secrets to Ranking #1 On Google.
Month to month, no lock in contract, backed by a 90 day performance guarantee. If the work does not generate enough revenue to cover its cost, I keep working for free until it does.
Every figure checked live on 9 October 2026 and saved with the evidence for this report.Page 8
Results Media / Marketing Audit
// Carepath Disability Support Services
Who would fix this
Dean
Gravina
Founder, Results Media
Dean Gravina, founder of Results Media
200+
Brands worked with
11 yrs
Since his first company
Who's behind this audit

I ran my own company
before I ran anyone else's ads

At 18 I started a corporate events company doing photo booths, DJing and photography. I could not afford an agency, so I taught myself web development, Meta Ads, Google Ads and SEO off YouTube, got myself to number one on Google, and took it to roughly $300,000.

Everything in this report I can read because I have spent my own money on the exact channels it covers. What follows is not theory. It is what I would fix first.

Track record
2015
PIKT Entertainment

Founded at 18. Self-taught SEO to a number one ranking and grew it to roughly $300k.

2019
Digital Next

Worked on accounts including MYOB, Heatstrip and i3Group.

2020
King Kong

Inside Sabri Suby's agency, working on multi-million dollar and international accounts.

2022
Keypath Education

MBA search for RMIT, Canberra, Victoria University and Southern Cross.

2023
Megaphone Marketing

Rebuilt their SEO service. Four times the clients and three times the team in nine months.

2024
Results Media, and a book

Founded Results Media. Co-authored The Untold Secrets to Ranking #1 On Google.

How we work

Month to month, no lock-in contract. You get me, not an account manager.

1

Craft the offer

2

Launch across every channel

3

Convert with smart pages

4

Report what matters